请确认邮件服务器是否正常工作英文，Urgent: Verification Required – Email Server Status Update

Urgently confirm the email server's functionality and provide an update on its status.

Dear [Recipient's Name],

I hope this email finds you well. The purpose of this communication is to seek your immediate attention regarding the recent observations made on our company's email server. We have detected some anomalies that could potentially disrupt our communication processes, and it is imperative that we confirm the server's operational status at the earliest convenience.

Background:

Our organization relies heavily on its email server for daily operations, including communication with clients, internal correspondence, and the transmission of sensitive information. Given the critical nature of email communication within our company, it is essential that we maintain a robust and reliable email infrastructure.

Recent Observations:

Over the past few days, we have noticed the following issues with our email server:

1、Delayed email delivery: Several users have reported that their outgoing emails are taking longer than usual to be delivered. This delay has impacted our ability to respond to clients and internal inquiries in a timely manner.

2、Email bouncebacks: Some users have experienced bouncebacks when attempting to send emails to certain recipients. The bounceback messages indicate that the recipient's email address is invalid or the server is temporarily unavailable.

3、Inconsistent server performance: Users have also reported inconsistent server performance, with occasional outages and slow response times. This has made it difficult for employees to perform their daily tasks efficiently.

Investigations and Actions Taken:

To address these concerns, our IT department has conducted a thorough investigation into the email server's performance. The following actions have been taken so far:

1、Network monitoring: We have increased network monitoring to identify any potential bottlenecks or issues that may be affecting email delivery.

2、Server diagnostics: Our IT team has run several diagnostics on the email server to identify any hardware or software issues that may be causing the delays and outages.

3、User feedback: We have collected feedback from users experiencing the issues to better understand the scope and impact of the problem.

4、Temporary workaround: In the meantime, we have implemented a temporary workaround to ensure that critical communications are not affected. This involves using an alternative email service for urgent communications until the issue is resolved.

Request for Confirmation:

To ensure that we are taking the appropriate actions to resolve the email server issues, we kindly request your confirmation on the following points:

1、Have you experienced any delays or issues with email delivery or bouncebacks?

2、Have you noticed any inconsistencies in the email server's performance?

3、Have you been affected by any outages or slow response times?

4、Are you aware of any specific email addresses that are causing issues with bouncebacks?

Your feedback will be invaluable in helping us prioritize and resolve the issues efficiently. Please respond to this email with your observations and concerns by [due date].

Additional Information:

In the meantime, please note the following:

1、If you have any urgent communications, we recommend using alternative channels such as phone calls or instant messaging to ensure timely delivery.

2、Our IT department is working diligently to resolve the issues and will provide regular updates on the progress.

3、We apologize for any inconvenience caused by these issues and appreciate your understanding and cooperation.

Conclusion:

We understand the importance of a reliable email server in our day-to-day operations and are committed to resolving these issues as quickly as possible. Your assistance in providing feedback will be crucial in achieving this goal.

Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for your prompt attention to this matter.

Best regards,

[Your Name]

[Your Position]

[Your Contact Information]

[Company Name]