请确认邮件服务器是否正常工作英文，Urgent: Verification Required - Status of Email Server Operation

Urgent: Verify the status of the email server operation.

Subject: Urgent: Verification Required - Status of Email Server Operation

Dear [Recipient's Name],

I hope this email finds you well. The purpose of this communication is to address a critical matter regarding the operation of our company's email server. We have received reports from various departments and individuals indicating that there may be issues with the email server's functionality. As such, we require an immediate verification of the server's status to ensure that all communication channels remain operational and secure.

Below, I have outlined the specific concerns raised and the steps we will take to investigate and resolve any potential issues. Your assistance in this matter is crucial, and we appreciate your prompt attention to the following points:

1、Incident Reports:

- Multiple users have reported delays in sending and receiving emails.

- Some emails are being marked as undeliverable without any apparent reason.

- Certain attachments are failing to open or are not being received at all.

2、Server Performance:

- The email server has shown signs of slow performance, impacting productivity.

- There have been instances where the server has become unresponsive, requiring manual restarts.

3、Security Concerns:

- There is a possibility that the email server has been compromised, as some users have received spoofed emails.

- We have also detected unusual login activity that suggests unauthorized access attempts.

To address these concerns, we have initiated the following actions:

Immediate Steps:

- A team of IT specialists has been convened to investigate the email server's status.

- We have implemented a temporary email relay service to ensure that critical communications can continue during the investigation.

- All users have been advised to be cautious of any suspicious emails and to report them immediately.

Investigation Plan:

- We will perform a thorough audit of the email server logs to identify any anomalies or security breaches.

- The IT team will conduct a full system scan for malware or vulnerabilities.

- We will review the server's hardware and software configurations to ensure optimal performance.

Expected Timeline:

- The initial audit and system scan are expected to be completed within the next 24 hours.

- Based on the findings, a detailed report will be compiled, and a plan for resolution will be formulated.

- We anticipate that the email server will be back to normal operations within 48 hours of the initial report.

Your Role:

- Please monitor your email account closely for any further communication regarding the status of the email server.

- If you encounter any additional issues or have any information that could aid our investigation, please do not hesitate to report it to the IT department.

- We kindly request that you do not attempt to troubleshoot the email server independently, as this may interfere with our ongoing investigation.

Contact Information:

- For immediate assistance or updates on the email server status, please contact the IT department at [IT Department Contact Information].

- You may also reach out to [Your Name] at [Your Contact Information] for any non-urgent inquiries.

We understand the importance of a reliable email server for our daily operations and apologize for any inconvenience this may cause. We are committed to resolving this issue as swiftly as possible and will keep you informed of any developments.

Thank you for your cooperation and understanding during this critical time. Your patience is greatly appreciated as we work to restore full functionality to our email server.

Best regards,

[Your Name]

[Your Position]

[Your Company Name]

[Company Contact Information]

[Email Address]

[Phone Number]