请确认邮件服务器是否正常工作英文，Urgent: Confirmation Required for Email Server Operation Status

Email server operation status confirmation required - Urgent matter.

Dear [Recipient's Name],

I hope this email finds you well. I am writing to you today with a matter of urgency regarding the current operation status of our email server. As an integral part of our communication infrastructure, the email server plays a crucial role in ensuring seamless communication between our team members, clients, and business partners. Therefore, it is imperative that we confirm whether the email server is functioning optimally at this moment.

To provide a comprehensive overview of the situation, I have outlined the following key points for your consideration:

1、Background Information:

Our email server, hosted on [Server Host Name], has been in use for the past [number of years/months] and has served as the primary means of communication for our organization. It supports various email clients and platforms, including [list of supported clients and platforms]. The server handles a large volume of emails daily, ensuring timely delivery and efficient communication.

2、Recent Issues:

Over the past few days, several team members have reported issues with sending and receiving emails. The problems seem to be affecting a wide range of email clients and platforms. The following symptoms have been observed:

a. Emails not being delivered to the intended recipients.

b. Emails being marked as spam or bounced back with delivery errors.

c. Inability to log in to the email account.

d. Delayed email delivery.

3、Initial Troubleshooting:

Upon receiving these reports, our IT department has conducted an initial investigation to identify the root cause of the issues. The following steps were taken:

a. Checking server logs for any anomalies or errors.

b. Conducting a virus scan to rule out any malware infections.

c. Verifying network connectivity and bandwidth.

d. Ensuring that email client settings are correctly configured.

While the initial troubleshooting efforts have helped to some extent, the issues persist. To address the situation more effectively, we require your assistance in confirming the email server's operation status.

4、Request for Confirmation:

We kindly request that you take the following actions to assist us in determining the email server's current operation status:

a. Please log in to your email account and send a test email to [test email address]. If the email is successfully delivered, please reply to this email with the subject line "Email Delivered Successfully."

b. If you are unable to send or receive emails, please provide a detailed description of the issue, including any error messages or symptoms you have encountered.

c. If you have any additional information or insights regarding the email server's operation, please share them with us.

5、Expected Timeline:

We understand the importance of resolving this issue as soon as possible. Our IT department is actively working on the problem and aims to have the email server fully operational within [expected time frame]. However, we need your assistance to expedite the process.

6、Contact Information:

If you have any questions or require further assistance, please do not hesitate to contact our IT department at [contact information]. We are committed to providing you with the necessary support to ensure uninterrupted communication within our organization.

In conclusion, we highly appreciate your attention to this matter and your cooperation in confirming the email server's operation status. Your prompt response will greatly assist us in resolving the current issues and restoring normal email operations.

Thank you for your understanding and support.

Best regards,

[Your Name]

[Your Position]

[Your Contact Information]